Refugees need access to skills training, education, affordable housing and jobs. Those designing these services must take an inclusive and whole-of-society approach so that all community members are treated equally. Programmes targeting refugees alone can instil a feeling of exclusion among the local community with similar needs who may feel they are being neglected. This can deepen divides and make people more vulnerable to the toxic “us and them” rhetoric espoused by populist politicians and those who fear foreigners. Such “privileges” can also be an unwelcome reminder to new arrivals of how they differ from their neighbours. Participants will discuss how communities and local governments can overcome the challenges posed by inequalities of access to create more inclusive societies.